.jsct-wrap{max-width:820px;margin:28px auto;padding:clamp(18px,3vw,34px);background:#fff;border:1px solid #e4e9f0;border-radius:18px;box-shadow:0 12px 38px rgba(16,24,40,.07);color:#182230;font-family:inherit;box-sizing:border-box}.jsct-wrap *{box-sizing:border-box}.jsct-heading{margin-bottom:24px}.jsct-kicker{display:inline-block;color:#d94b16;font-size:12px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.jsct-heading h2{margin:8px 0 7px;font-size:clamp(24px,3vw,32px);line-height:1.25;color:#101828}.jsct-heading p{margin:0;color:#667085}.jsct-form label{display:block;margin:0 0 16px;font-weight:650;font-size:14px;color:#344054}.jsct-form label span{color:#d92d20}.jsct-form input:not([type=checkbox]),.jsct-form select,.jsct-form textarea{display:block;width:100%;margin-top:7px;min-height:44px;padding:11px 12px;border:1px solid #d0d5dd;border-radius:9px;background:#fff;color:#101828;font:inherit;font-weight:400;box-shadow:none}.jsct-form textarea{min-height:110px;resize:vertical}.jsct-form input:focus,.jsct-form select:focus,.jsct-form textarea:focus{outline:2px solid rgba(242,101,34,.22);border-color:#f26522}.jsct-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}.jsct-full{grid-column:1/-1}.jsct-consent{display:flex!important;align-items:flex-start;gap:9px;font-weight:500!important;line-height:1.5}.jsct-consent input{margin-top:3px;flex:0 0 auto}.jsct-help{font-size:12px!important;line-height:1.6;color:#667085!important;margin:-5px 0 18px!important}.jsct-button{display:inline-flex;justify-content:center;align-items:center;min-height:46px;padding:12px 21px;border:0;border-radius:10px;background:#e95a20;color:#fff!important;font-size:15px;font-weight:750;cursor:pointer;text-decoration:none;box-shadow:0 5px 12px rgba(233,90,32,.18)}.jsct-button:hover{background:#c94412;color:#fff}.jsct-notice{padding:13px 15px;border-radius:10px;margin:15px 0;font-size:14px;line-height:1.5}.jsct-notice-success{background:#ecfdf3;border:1px solid #abefc6;color:#067647}.jsct-notice-error{background:#fef3f2;border:1px solid #fecdca;color:#b42318}.jsct-ticket{padding:18px;margin:16px 0;border-radius:12px;background:#fff7ed;border:1px solid #fed7aa}.jsct-ticket span,.jsct-ticket p{display:block;color:#9a3412;font-size:13px;margin:0 0 6px}.jsct-ticket strong{display:block;color:#7c2d12;font-size:25px;letter-spacing:.07em;margin-bottom:8px}.jsct-ticket p{margin:0;line-height:1.5}.jsct-track-form{max-width:560px}.jsct-result{margin-top:25px;padding:20px;border:1px solid #dce3eb;border-radius:14px;background:#f8fafc}.jsct-result-top{display:flex;align-items:center;justify-content:space-between;gap:15px;flex-wrap:wrap;padding-bottom:17px;border-bottom:1px solid #e4e7ec}.jsct-result-top small,.jsct-result-grid small{display:block;color:#667085;font-size:12px;margin-bottom:5px}.jsct-result-top strong{font-size:18px;color:#101828;letter-spacing:.04em}.jsct-status{display:inline-flex;align-items:center;padding:5px 9px;border-radius:100px;font-size:12px;font-weight:750;line-height:1.4;background:#f2f4f7;color:#344054}.jsct-status-new{background:#eff8ff;color:#175cd3}.jsct-status-review{background:#f4f3ff;color:#5925dc}.jsct-status-processing{background:#fff6ed;color:#c4320a}.jsct-status-waiting{background:#fffaeb;color:#b54708}.jsct-status-completed{background:#ecfdf3;color:#027a48}.jsct-status-delivered{background:#d1fadf;color:#05603a}.jsct-status-cancelled{background:#fef3f2;color:#b42318}.jsct-result-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;padding:18px 0}.jsct-result-grid strong{font-size:14px;color:#101828;font-weight:700;overflow-wrap:anywhere}.jsct-public-note{padding:15px;background:#fff;border:1px solid #e4e7ec;border-radius:10px}.jsct-public-note strong{font-size:13px}.jsct-public-note p{margin:6px 0 0;color:#344054;line-height:1.65;font-size:14px}.jsct-done-note{margin:14px 0 0;color:#027a48;font-size:13px}.jsct-honeypot{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important}.jsct-admin{max-width:1450px}.jsct-admin-intro{font-size:14px;color:#667085}.jsct-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:20px 0}.jsct-stats>div{background:#fff;border:1px solid #dcdcde;border-radius:12px;padding:18px}.jsct-stats span{display:block;font-size:13px;color:#667085;margin-bottom:8px}.jsct-stats strong{font-size:27px;color:#1d2327}.jsct-add-panel{border:1px solid #dcdcde;border-radius:12px;background:#fff;margin:22px 0;overflow:hidden}.jsct-add-panel summary{padding:15px 18px;font-size:15px;font-weight:700;cursor:pointer;background:#f6f7f7}.jsct-admin-form{padding:18px}.jsct-admin-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px 18px;margin-bottom:17px}.jsct-admin-grid label{display:block;font-weight:600}.jsct-admin-grid input,.jsct-admin-grid select,.jsct-admin-grid textarea{display:block;width:100%;margin-top:6px;max-width:none}.jsct-admin-full{grid-column:1/-1}.jsct-admin-grid small{display:block;font-weight:400;color:#646970;margin-top:5px}.jsct-list-heading{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin-top:26px}.jsct-list-heading h2{margin-bottom:12px}.jsct-list-heading span{color:#646970;font-size:12px}.jsct-search-form{display:flex;flex-wrap:wrap;gap:8px;margin:10px 0 15px}.jsct-search-form input[type=search]{min-width:260px;flex:1}.jsct-table-scroll{overflow:auto}.jsct-table{min-width:920px}.jsct-table th,.jsct-table td{vertical-align:middle;padding:12px 10px}.jsct-table small{color:#646970}.jsct-empty{padding:22px;background:#fff;border:1px dashed #c3c4c7;border-radius:10px}.jsct-admin-footnote{margin-top:20px;color:#646970;font-size:12px}.jsct-edit-card{max-width:900px;background:#fff;border:1px solid #dcdcde;border-radius:12px;margin-top:18px}.jsct-edit-card>p:first-child{padding:0 18px;margin-top:18px}.jsct-private-note{margin:0 18px 18px;padding:13px;background:#f6f7f7;border-radius:9px}.jsct-private-note p{margin-bottom:0}.jsct-admin-actions{padding-top:5px}
@media(max-width:640px){.jsct-wrap{margin:16px auto;padding:18px;border-radius:12px}.jsct-grid,.jsct-result-grid,.jsct-admin-grid{grid-template-columns:1fr}.jsct-full,.jsct-admin-full{grid-column:auto}.jsct-stats{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.jsct-stats>div{padding:13px}.jsct-stats strong{font-size:23px}.jsct-list-heading{display:block}.jsct-search-form input[type=search]{min-width:100%}.jsct-search-form select{flex:1;min-width:140px}.jsct-result-top{align-items:flex-start;flex-direction:column}}

/* v1.1.0: mobile-number history and contact actions */
.jsct-history{margin-top:26px}.jsct-history-heading{display:flex;align-items:baseline;justify-content:space-between;gap:12px;flex-wrap:wrap}.jsct-history-heading h3{margin:0 0 12px;font-size:20px;color:#101828}.jsct-history-heading span{font-size:12px;color:#667085}.jsct-history-item{margin-top:14px}.jsct-history-item .jsct-result-top strong{letter-spacing:0}.jsct-message-panel{margin:0 18px 18px;padding:16px;background:#f8fafc;border:1px solid #e4e7ec;border-radius:10px}.jsct-message-panel h3{margin:0 0 6px;font-size:16px}.jsct-message-panel p{margin:0 0 12px;color:#475467;font-size:13px}.jsct-message-actions{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:10px}.jsct-message-panel>small{display:block;color:#667085;line-height:1.5}.jsct-message-actions .button{min-height:34px;display:inline-flex;align-items:center}
@media(max-width:640px){.jsct-history-heading{display:block}.jsct-history-heading span{display:block;margin-bottom:8px}.jsct-message-panel{margin:0 10px 14px}.jsct-message-actions{flex-direction:column;align-items:stretch}.jsct-message-actions .button{text-align:center;justify-content:center}}

/* v1.2.0: admin status workflow board */
.jsct-status-processing{background:#fff6ed;color:#c4320a}
.jsct-status-working{background:#eafaf0;color:#027a48}
.jsct-status-board{margin:24px 0 28px}
.jsct-status-board-heading h2{margin:0 0 6px;font-size:21px}
.jsct-status-board-heading p{margin:0 0 14px;color:#646970;font-size:13px}
.jsct-status-columns{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;align-items:stretch}
.jsct-status-column{display:flex;flex-direction:column;min-width:0;background:#fff;border:1px solid #dcdcde;border-radius:12px;padding:14px;box-shadow:0 1px 2px rgba(0,0,0,.025)}
.jsct-status-column>header{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;padding-bottom:12px;border-bottom:1px solid #eee;margin-bottom:5px}
.jsct-status-column>header h3{margin:0;font-size:13px;line-height:1.5}
.jsct-status-column>header .jsct-status{white-space:normal}
.jsct-status-count{display:inline-flex;align-items:center;justify-content:center;min-width:28px;height:28px;padding:0 7px;border-radius:8px;background:#f6f7f7;color:#1d2327;font-size:14px}
.jsct-status-column ul{list-style:none;margin:0;padding:0;flex:1}
.jsct-status-column li{padding:10px 0;border-bottom:1px solid #f0f0f1;overflow-wrap:anywhere}
.jsct-status-column li:last-child{border-bottom:0}
.jsct-board-customer{display:block;font-weight:700;text-decoration:none;margin-bottom:3px}
.jsct-board-service,.jsct-board-update,.jsct-status-column li small{display:block;font-size:12px;line-height:1.5;color:#646970}
.jsct-board-update{margin-top:4px;color:#50575e}
.jsct-status-column li small{margin-top:4px}
.jsct-board-empty{flex:1;margin:12px 0;color:#777;font-size:12px;min-height:35px}
.jsct-board-link{margin-top:12px;text-align:center;justify-content:center;white-space:normal}
.jsct-column-new{border-top:3px solid #175cd3}
.jsct-column-working{border-top:3px solid #12b76a}
.jsct-column-processing{border-top:3px solid #f79009}
.jsct-column-review{border-top:3px solid #7a5af8}
.jsct-column-waiting{border-top:3px solid #fdb022}
.jsct-column-completed,.jsct-column-delivered{border-top:3px solid #12b76a}
.jsct-column-cancelled{border-top:3px solid #f04438}
@media(max-width:1100px){.jsct-status-columns{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:640px){.jsct-status-columns{grid-template-columns:1fr}.jsct-status-column{padding:12px}.jsct-status-board-heading h2{font-size:19px}}

/* Version 1.3.0 fixes and progress history */
.jsct-status-working{background:#ecfdf3;color:#027a48}
.jsct-progress-history{margin-top:12px;padding:10px 12px;background:#fff;border:1px solid #e4e7ec;border-radius:9px}
.jsct-progress-history summary{cursor:pointer;font-weight:700;font-size:13px;color:#344054}
.jsct-progress-history ol,.jsct-admin-history ol{margin:10px 0 0;padding-left:20px}
.jsct-progress-history li,.jsct-admin-history li{padding:8px 0;border-bottom:1px solid #eef0f3}
.jsct-progress-history li:last-child,.jsct-admin-history li:last-child{border-bottom:0}
.jsct-progress-history small,.jsct-admin-history small{display:block;color:#667085;font-size:11px;margin-top:3px}
.jsct-progress-history p,.jsct-admin-history p{margin:5px 0 0;font-size:13px;line-height:1.55;overflow-wrap:anywhere}
.jsct-admin-history{margin:0 18px 18px;padding:14px 16px;border:1px solid #dcdcde;border-radius:10px;background:#fbfbfc}
.jsct-admin-history h3{margin:0;font-size:16px}
.jsct-pagination{display:flex;align-items:center;justify-content:flex-end;gap:8px;margin:16px 0;flex-wrap:wrap}
.jsct-pagination span{margin-right:auto;color:#646970;font-size:13px}